Services › Case Management
Intervene
Rapid response and involvement of SCW to ensure appropriate level of care, in a suitable facility, in accordance with the benefits of the policy.
Communicate
Direction, referral and communication with health care provider. We have a comprehensive network of health care providers around the world and contractual relationships with hospitals, doctors and critical service medical personnel.
Monitor
Monitoring of the patient's condition throughout hospitalization and treatment. We manage all hospitalizations from admittance to discharge. A SCW medical professional provides approval for major diagnostic tests and surgeries.
Repatriation
Repatriation is often the most cost-efficient and compassionate approach to treatment. We can repatriate the patient home for treatment, if safe and cost effective. After consultation with doctors, family members and medical staff, SCW coordinates transport – air ambulance, commercial jet or land ambulance.